Our Velvet Mum jewelry pieces are 925 sterling silver and 18K PVD gold plated. Not only does this give our pieces a high-quality finish but also means that they will last.

Yes, you can wear our pieces in the shower. We design our jewelry to be durable and suitable for everyday wear, including water and sweat exposure.

- Polish your pieces with a soft cloth.

-Use water to clean not jewelry solutions.

- Store in a dry safe place.

- Don't expose Velvet Mum to any harsh chemicals.

We are happy to help return or exchange your order! Returns must be processed within 14 days of receiving your item. The item must be sent back with the original packaging as well in the original condition.

We do not accept returns or exchanges for sale items.

To initiate a return, please contact us via email at contact@velvetmum.com. Include your order number and the reason for the return in your email. Our customer service team will guide you through the return process and assist you with any questions or concerns you may have. We strive to ensure that your experience with Velvet Mum is seamless and satisfactory, and we are here to help with any returns or exchanges.